After Sales and Service
Service Process
Eceng Machinery Customer Service System:
We provide you with a complete customer service system, providing you with real-time services from pre-sales, production process to after-sales!
pre-sale service:
1- Field investigation, visits, and preliminary preparation of research reports
2- Propose solutions based on the customer's actual situation
3- Conduct technical communication and negotiation with customers to solve problems
4- Determine the final production implementation plan
Equipment production process:
1- According to the production arrangement, timely feedback the production progress to customers
2- Invite customers to inspect and check during the production process
3- After the equipment is produced, invite customers to test the machine on site to check the product quality
Worry-free after-sales service:
1- Provide customers with one-year free warranty and free replacement of parts with equipment quality problems
2- Send engineers to customers to install and debug equipment, provide technical guidance and personnel training
3- Regularly visit customers, make equipment maintenance suggestions, and provide technical update support
这里是标题一h1占位文字
Get Best Quote:
Fenghuang Intelligent Industrial Park, No. 8 Jifu Road, Zhangjiagang City,Jiangsu , China
Pay attention to Eceng machinery
Get Best Quote